REFUND POLICY

Last updated: August 2026

This Refund Policy governs purchases of The Blueprint, offered by UX Native Limited ("Company", "we", "us", "our"), company number 10667410, registered in England and Wales.

REFUNDS

Access to The Blueprint begins on the cohort's start date, and refunds are handled according to the guarantee stated at the time of your enrollment.

Our guarantee is simple: if you complete the full program and genuinely do not land a paying customer, you get your money back. To qualify, you must meet all of the following requirements:

• Attend all 4 live sessions, or watch the replay within 48 hours of any missed session.

• Send a minimum of 50 outreach messages to prospects who fit the ICP taught in the program, over the course of the cohort.

• Submit your outreach log weekly, through the program dashboard, showing prospects contacted, date contacted, and outcome of each conversation. Logs submitted only at refund request time, and not throughout the program, do not satisfy this requirement.

• Complete the 1:1 kickoff call and any assigned follow-up actions from it.

• Confirm in writing that no sale, deposit, pre-order, retainer, or payment of any kind, direct or indirect, was received from any prospect contacted during the program or within 30 days after the cohort ends.

Refund requests must be submitted within 7 days of the cohort's final session, using your weekly submitted logs as supporting evidence. Requests that rely on logs not submitted progressively during the program, or that are missing required detail, will not be considered.

If we identify that a payment was received from a contacted prospect and not disclosed, or that submitted logs were falsified or materially misleading, the refund request will be denied and the guarantee will not apply. We reserve the right to ask follow-up questions before approving any refund.

Outside of this guarantee, all sales are final. We do not offer refunds for change of mind, lack of use, failure to complete the required work, or personal circumstances.

Any refund considered outside the stated guarantee is entirely at our discretion, and is not owed regardless of circumstance. Approving a refund in one case does not create an obligation to approve refunds in future cases.

Where a refund is approved under the guarantee, it will be issued to the original payment method where practicable.

Eligibility. The guarantee applies once per person, to your first enrollment in The Blueprint only. If you rejoin a future cohort, the guarantee does not apply again.

Nothing in this policy limits or excludes any rights you may have under the Consumer Rights Act 2015 or other applicable UK consumer protection legislation that cannot be lawfully excluded.

QUESTIONS

If you have any questions about this policy, contact us at contact@theblueprint.live.